The Sage CRM solution is available as part of the Sage 200 Suite or as a stand-alone product, the Sage CRM (Customer Relationship Management). It is easy to use, fast to set up and customise on-site CRM solution.
It provides enterprise-wide access to vital customer information at any time, any where allowing you to manage your business with an integrated approach to inside and field sales automation, customer care, and marketing.
Improve your Sales
The CRM sales automation tools help your sales team find and retrieve vital information quickly and easily. With the dashboard interface, Sage CRM provides a snapshot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyse and manage the sales pipeline from within the CRM solution.
Sage CRM puts you in complete control of your sales pipeline, allowing sales team members to effectively manage, forecast, and report on all phases of the sales cycle.
With Sage CRM Sales Force Automation (SFA) software, you can easily manage and analyze all current and historical account details and activities, manage multiple accounts and opportunities, and automatically distribute leads to sales professionals around the world.
Improve your Marketing
Help your Marketing Managers track every element of your marketing campaigns with Sage CRM. View the activities, objectives, leads generated and lead follow-ups. Drill down to specific activities within a campaign. This user-friendly CRM solution provides you an in-depth view of your campaigns and enables you to eliminate the guesswork and put your company’s marketing resources to their best use.
Improve your Customer Care
Resolve customer issues efficiently by providing your customer services personnel with user-friendly tools to access customer information including: purchases, call and escalation histories, conversations, e-mail, and documents sent and received.
Access your information on the move.
The benefits of real-time access to your CRM solution are numerous and can have a really positive effect on your business performance and profits. Placing your customer information at the fingertips of your mobile representatives ensures they always have the most up-to-date information.
Integration with your communications
Sage CRM has sophisticated configuration capabilities, automated process workflow, as well as computer telephony integration (CTI), Web Self Service, and more.
Sage CRM can integrate seamlessly with your Telephones including auto-dialer technology and also your Outlook or other email system. This integration means you can send communications directly from your CRM system and any communications are tracked straight on to their records.
Find out more information
For information please download one of the following brochures:
Sage 200 Suite – Download PDF here
Sage CRM Marketing – Download PDF here
Sage CRM Sales – Download PDF here
Sage CRM Customer Care – Download PDF here
Contact us for more information
If you would like someone to contact you regarding any of the Sage 200 Suite of products or the CRM solutions then please see our ‘contact us’ page for details of your local branch. Here you can enter any enquiry or call us directly, and someone will talk you through your options. |
